Hephaistos Interdisciplinary Laboratory

Privacy policy

  1. General Provisions

1.1. This privacy policy governs the principles of collecting, processing, and storing personal data. Personal data is collected, processed, and stored by the responsible data processor, Hephaistos Lab OÜ (hereinafter referred to as the data processor).

1.2. A data subject within the meaning of this privacy policy is a client or any other natural person whose personal data is processed by the data processor.

1.3. A client within the meaning of this privacy policy is anyone who purchases goods or services from the data processor’s website.

1.4. The data processor adheres to the principles of data processing set out in legal acts, including processing personal data lawfully, fairly, and securely. The data processor can confirm that personal data is processed in accordance with the requirements set out in legal acts.

  2. Collection, Processing, and Storage of Personal Data

2.1. Personal data collected, processed, and stored by the data processor is primarily collected electronically, mainly through the website and email.

2.2. By sharing their personal data, the data subject grants the data processor the right to collect, organize, use, and manage personal data for the purposes defined in the privacy policy, which the data subject directly or indirectly provides when purchasing goods or services on the website.

2.3. The data subject is responsible for ensuring that the data provided is accurate, correct, and complete. Providing knowingly incorrect data is considered a breach of the privacy policy. The data subject is obliged to notify the data processor immediately of any changes to the provided data.

2.4. The data processor is not responsible for any damage caused to the data subject or third parties due to the data subject providing incorrect data.

  3. Processing of Clients’ Personal Data

3.1. The data processor may process the following personal data of the data subject:
3.1.1. First and last name;
3.1.2. Date of birth;
3.1.3. Phone number;
3.1.4. Email address;
3.1.5. Delivery address;
3.1.6. Bank account number;
3.1.7. Payment card details.

3.2. In addition to the above, the data processor has the right to collect data about the client from public registers.

3.3. The legal basis for processing personal data is Article 6 (1) (a), (b), (c), and (f) of the General Data Protection Regulation:
a) the data subject has given consent to the processing of their personal data for one or more specific purposes;
b) processing is necessary for the performance of a contract to which the data subject is party or to take steps at the request of the data subject prior to entering into a contract;
c) processing is necessary for compliance with a legal obligation to which the data controller is subject;
f) processing is necessary for the purposes of the legitimate interests pursued by the data controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, particularly where the data subject is a child.

3.4. Processing of personal data according to the purpose of processing:
3.4.1. Security and safety: Maximum retention period of personal data – as specified by law.
3.4.2. Order processing: Maximum retention period of personal data – 1 month.
3.4.3. Ensuring the functioning of e-store services: Maximum retention period of personal data – 1 month.
3.4.4. Customer management: Maximum retention period of personal data – 1 month.
3.4.5. Financial activities, accounting: Maximum retention period of personal data – as specified by law.
3.4.6. Marketing: Maximum retention period of personal data – 2 years.

3.5. The data processor has the right to share clients’ personal data with third parties, such as authorized data processors, accountants, transportation and courier companies, and payment service providers. The data processor is the controller of personal data. The data processor transmits the personal data necessary for making payments to the authorized processor Montonio OÜ.

3.6. In processing and storing personal data, the data processor applies organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

3.7. The data processor retains the data of data subjects depending on the purpose of processing, but no longer than 2 years.

4. Rights of the Data Subject

4.1. The data subject has the right to access their personal data and to view it.

4.2. The data subject has the right to obtain information about the processing of their personal data.

4.3. The data subject has the right to supplement or correct inaccurate data.

4.4. If the data processor processes the data subject’s personal data based on the data subject’s consent, the data subject has the right to withdraw their consent at any time.

4.5. The data subject can exercise their rights by contacting the e-store customer support at rain@hephaistoslab.eu.

4.6. The data subject can file a complaint with the Data Protection Inspectorate to protect their rights.

5. Final Provisions

5.1. These data protection conditions are prepared in accordance with the European Parliament and Council Regulation (EU) No. 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Estonian Personal Data Protection Act, and other applicable legal acts of the Republic of Estonia and the European Union.

5.2. The data processor has the right to partially or completely change the data protection conditions by notifying the data subjects via the website www.hephaistoslab.eu.